A restaurant point-of-sale (POS) system is not something you just pick off the shelf. There are things to look at before deciding on any of the available applications. Structural changes are being witnessed presently in the restaurant industry with the introduction of POS platforms such as digital, kiosks, mobile, and tablet. Although they might sound confusing, you would never go wrong if you stick to the basics. You want the best for your restaurant, and the only way to achieve it is to get a POS that is effective. Yes! Digital, kiosks, mobile, tablet, or what have you? Your interest remains simple – effectiveness.
As you go through this restaurant point-of-sale buying guide, you are right on point for deciding that the effectiveness of a POS software is what you require to maximize the experience of your restaurant point of sale. Other things which you should consider are:
1. Speed: This is important if you are to satisfy your customers who dread queueing just to make a payment. Kiosks have been able to match this challenge with its provision of a self-service option. Even if you do not go for kiosk, make sure that the POS software you choose has the speed that would enable you service customers in quick time to avoid them leaving the restaurant.
2. Inventory Management: You do not want to stay up late in the night just to do a manual check on what you have in your inventory. You need a POS that would help you manage your inventory from knowing your stock level to automatically making an order when your inventory runs low on your best selling menu.
3. Reporting: You need to have useful insights on the performance of your restaurant. It boils down to the quality of reporting you get. Place emphasis on the kind of reports a POS software provides before knowing if it is best for you.
4. Integrations: You need a POS that would integrate with your existing systems. There is no point in saving some money when you buy an application if it does not integrate with your existing systems. You would find yourself spending more on things like accounting and so on. It is therefore important that you look beyond the cost to find how this application would impact on the other aspects of your business.
5. Cost: There is every chance that you are on a budget. When you consider the POS within your budget, choose the best that would offer you the things you need. The most expensive application may not necessarily offer what you need to run your business effectively.
6. Accessibility: Your POS must offer you the ability to be accessed from anywhere. You would want to know what is going on in the restaurant even while you are away. You should be able to monitor metrics on your phone. This function must be satisfied by any application you intend to buy.
7. Scalable: You aim to grow and expand your business. Do not buy any application that is not ready to grow along with your business. There’s no point in going shopping for another POS so soon after you purchased one.
8. Customizable: You should be able to customize your POS to fit your needs. There are unique things about your restaurant, and you would want it to reflect on your application.
For restaurants that have not onboarded on the use of a POS system, the applications have become affordable without compromising on its abilities.